A Journey Of A Lifetime

Aquaria KLCC Vacancies Job Career

Aquaria KLCC is looking for committed and enthusiastic individuals to join our team so if you happen to also love the ocean and wildlife then this could be the ideal job for you. Suitably qualified candidates are invited to fill the following positions:

Interested candidates are requested to write-in, preferably by email and provide a complete résumé with photo and expected salary.

Please email to: hrdept@aquawalk.com

Aquawalk Sdn. Bhd. (563166-W)
Suite No. 1-16, 1st Floor, Wisma UOA II,
No. 21 Jalan Pinang,
50450 Kuala Lumpur, Malaysia

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Customer Service cum Retail Assistant

Responsibilities:

  • To provide friendly and highest standard of service to customers in the aquarium in accordance with Aquaria KLCC established policies and procedures.
  • To handle customer complaints, feedback and lost & found and report to superior for appropriate follow up and action.
  • Responsible to ensure all safety rules & regulations are strictly adhered to.
  • Responsible for checking on cleanliness of every zones and work area.
  • Be the ambassador in the aquarium by maintaining a positive mental attitude as well as professional appearance and ethics towards all aquarium guests, staffs and superior at all times.
  • For Retail Assistant – handling cash register is an essential.

Requirements:

  • Young, cheerful and energetic.
  • Minimum 1 year work experience in retail, hotel, theme park, travel or customer service industry.
  • Possess positive and outstanding customer service skills.
  • Good command of Bahasa Malaysia and English, knowledge of other languages will be an added advantage.
  • Pleasant personality and like to communicate with people.
  • Willing to work in a team working environment.
  • Must be able to work on shift and on weekends/public holidays.
  • Preference will be give to those who can start immediately.
Dive Supervisor – Dive Operations

Job Responsibilities:

  • Responsible for the management of the main tank and its appearance.
  • Maintains all equipment and materials used for dive related operations on a daily basis.
  • Manage the training of all dive staff to ensure their safety and an efficient operation.
  • Communicates to Superior of any dive or main tank issues.
  • Follows established written standards and protocols to ensure the highest standards for water quality, operational efficiency, diver safety and general cleanliness are achieved.
  • Diving as required on a day to day basis, including show diving and shark feeding presentations
  • Maintaining documentation and databases for diving.
  • To assume other functions and responsibilities assigned from time to time.

Requirements:

  • Dive Instructor SCUBA certification from a recognized training agency.
  • Experience working in public aquariums an advantage.
  • Computer literature.
Education Officer

Responsibilities:

  • Plan, develop and deliver innovative and inspirational educational programmes for onsite and offsite activities for the general public.
  • Coordinate workshop programmes for the school curriculum.

Requirements:

  • Minimum 1 year working experience in customer service, public relations or education delivery/teaching.
  • Excellent interpersonal skills, energetic and proactive with the ability to communicate effectively with people of diverse age groups.
  • Passionate about conservation and an animal lover with a good level of animal/conservation and science knowledge.
  • Strong written and verbal communication skills with the ability and confidence in public speaking.
  • Ability to plan and manage activities with an eye for details.
  • Proficiency in using relevant office software applications is a must.
Marketing Executive

Responsibilities:

  • Responsible for all advertising campaigns, thematic / tactical promotions, communications plan, website (online media and social networks), publicity, public relations and market research/analysis for Aquaria KLCC.
  • Formulate annual marketing calendar and budgets for all advertising & promotions activities of the aquarium.
  • Responsible for generating desired publicity and media coverage for the aquarium.
  • Plan, create and execute launch events for the company’s new features and attractions.

Requirements:

  • At least 2 years Advertising & Promotions working experience in hospitality / service / retail industry.
  • A diploma / degree holder in Marketing, Advertising, Marketing Communications or equivalent fields.
  • Possess a strong aptitude for strategic market planning (strategy, brief, plan, follow-up, both long and short term).
  • Possess creative instincts and flairs to develop new ideas and innovative plan for the aquarium.
  • Excellent communication and interpersonal skills.
  • Must be able and willing to work on odd-hours, weekends or public holidays when required.
Retail Executive

Responsibilities:

  • Oversee the day-to-day duties that are carried out in the retail store including maintaining stock level, staffs and goods on display to ensure smooth operations of the retail store.
  • Responsible for the overall business performance of the retail store and maintaining the highest level of service.
  • Ensure customer complaints are handled tactfully in a professional manner.

Requirements:

  • Minimum 2-3 years working experience in similar capacity.
  • Goal driven with good leadership skills.
  • Energetic and has the ability to communicate effectively with people.
  • Proficiency in using relevant office software applications is a must.
Sales & Marketing Manager

Responsibilities:

  • Oversee, lead and monitor the Sales & Marketing team’s performance to achieve sales target.
  • Formulate and implement effective strategies to generate higher visitor footfall and sales value.
  • Oversee and manage the marketing, advertisement and promotion activities.
  • Build strong brand awareness through proactive PR and Communications.
  • Plan, create and execute launch events for the company’s new features and attractions.
  • Leverage on strategic third party joint partnerships to increase brand reach.

Requirements:

  • Candidate must possess a Degree with at least 5 years’ experience (with 3 years of managerial experience).
  • Proficient in written and spoken English.
  • Strong sales and marketing skills across a wide range of channels.
  • Possess excellent planning, organizing, supervisory and motivational skills in leading a team of sales and marketing staff.
  • Excellent interpersonal skills, energetic and proactive with the ability to communicate effectively with people and interacting with a wide range of professionals at every level of the organization.
Sales Executive

Responsibilities:

  • Develop and implement effective sales and marketing strategies to achieve sales targets.
  • Create and manage promotional partnerships with travel agents, schools, government and corporate entities.
  • Proactively support all marketing and promotional campaigns or activities.

Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
  • At least 2 year(s) of working experience in the related field.
  • Well versed in tourism and hospitality industry.
  • Possess self-initiative, creativity and strong drive.
  • A decisive team player with leadership capabilities and strong interpersonal skills.
  • Have excellent communication and presentation skills.
  • Possess own transport.